Menu
Effective Date: May 5, 2025
This Privacy Policy describes how Voco TV (“we”, “us”, or “our”) collects, uses, discloses, and protects your information when you visit or use our website https://vocotv.ca (“Website”) and related services (“Service”). It also informs you about your privacy rights and how applicable laws protect you.
By using our Service, you agree to the collection and use of your information in accordance with this Privacy Policy.
Definitions
Account: A unique profile created to access our Service.
Company: Refers to Voco TV, located at 1200 Queen Street, Toronto, ON M5H 2N2, Canada.
Cookies: Small data files stored on your device used to improve your browsing experience.
Country: Canada
Device: Any internet-connected device such as a smartphone, tablet, or computer.
Personal Data: Any data that can identify you directly or indirectly.
Service: The Voco TV IPTV service accessible via https://vocotv.ca
Service Provider: Third parties that help operate or analyze our service.
Usage Data: Information automatically collected such as IP address, browser type, and time spent on the site.
You: The individual accessing the Service, or the entity represented by that individual.
We may collect the following personally identifiable information:
Full name
Email address
Phone number
Billing or shipping address
IP address
Payment method (processed via secure third-party processors)
We collect data on how the Service is accessed and used, including:
Browser and device type
Pages visited and time spent
Date and time of visit
Referring pages
Mobile device data when applicable
If you log in using services like Google or Facebook, we may collect:
Your public profile data
Email associated with the account
Friends or connections if explicitly authorized
We use your data for:
Providing and maintaining our Service
Managing your account and orders
Sending transactional and promotional emails (if opted-in)
Customer support
Detecting, preventing, and addressing fraud
Analyzing user behavior to improve services
Legal and compliance obligations
We use both session and persistent cookies for:
Authenticating users
Remembering user preferences
Understanding user behavior through tools like Google Analytics
Managing cookie consent preferences
You can disable cookies in your browser settings, but doing so may limit some functionalities.
We may share your information:
With Service Providers (e.g., payment processors, email platforms)
With Affiliates or partners, only as necessary
During business transfers, such as mergers or acquisitions
When legally required, such as by court orders or regulatory bodies
With your consent, for any other purpose
We retain your Personal Data only as long as necessary for:
Legal compliance
Dispute resolution
Contract enforcement
Internal analytics or service improvements
Your data may be transferred and stored in locations outside of your province or country, including servers in the U.S. or EU. We take necessary steps to ensure your data is treated securely and according to this Privacy Policy.
You have the right to:
Access, update, or delete your data
Withdraw consent for data use
Request copies of your data
Opt-out of marketing communications
To exercise any of these rights, please contact us at [email protected] or through WhatsApp at +1 229-809-0428.
We implement commercially acceptable measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Our Service is not intended for anyone under the age of 13. We do not knowingly collect personal data from minors. If we discover that we have, we will take steps to delete it promptly.
We may update this policy from time to time. Changes will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically.
If you have any questions or concerns about this Privacy Policy, you can reach us at:
📍 Address: 1200 Queen Street, Toronto, ON M5H 2N2, Canada
📧 Email: [email protected]
📱 WhatsApp: +1 229-809-0428